M4 Outdoors is required by law and as a current FFL dealer, is required to follow all federal and state regulatory obligations.
If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 25% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging.
Please note that we do not permit the return of the following products:
1. Special orders and products that are custom configured to your specifications.
2. Products sold “as is” or “used” or that have been installed or used after receipt.
3. NFA items that require ATF Transfer after the start of paperwork.
4. Illumination devices, electronic sights, optics and night vision equipment.
NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.
The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.
All customers must create an account with M4outdoorstore.com by first registering with a new account. When you register, you will be required to agree to and verify all items mentioned below:
I certify that I am over 18 years of age.
- I UNDERSTAND I MUST BE 21 YEARS OF AGE OR OLDER TO PURCHASE HANDGUNS/ AMMUNITION AND 18 YEARS OF AGE TO PURCHASE LONG GUNS
- I UNDERSTAND IT IS MY RESPONSIBILITY TO COMPLY WITH ALL FEDERAL, STATE AND LOCAL LAWS REGARDING FIREARM TRANSFER/OWNERSHIP AND THE POSSESSION OF AMMUNITION
- I UNDERSTAND THAT THE FIREARM(S) I HAVE PURCHASED WILL BE SHIPPED TO A LOCAL FFL TRANSFER DEALER AND MUST BE PICKED UP BY THE PURCHASER WITH VALID IDENTIFICATION
Firearms sold will be shipped to the closest geographical FFL dealer from the customers address for pickup. If you have a specific FFL you would like the firearm shipped, please provide necessary information to ship the firearm. All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.
All new firearms are shipped in the original manufacturer’s box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.
Consumer Privacy Data
We respect your privacy and are committed to protecting it.
The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.
The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.
All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a Web site and a visitor’s Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.
PRODUCT BUYING AND SHIPPING RESTRICTIONS
Firearms shipped from the factory with magazines that are restricted for a specific state/municipality can be purchased with the restricted magazines removed where legal. M4 Outdoors will not substitute the magazines removed or discount the transaction in any way. This includes any Promoted or Free offers where the inclusion of the Promoted or Free offer would violate the state/municipality restriction. No substitutes will be made.
Firearms – Washington D.C.
Handguns – We do not ship handguns to the following: Washington D.C., California, Maryland, Massachusetts and New York State.
Semi-Auto Rifles – We do not ship semi-auto rifles to the following: California, Connecticut, Massachusetts, New Jersey and New York State.
Semi-Auto Rifle Parts – We do not ship parts for the AR15, AK47 or any variation of to the following: California, New Jersey and New York State.
Black Powder Firearms – We do not ship black powder firearms to the following: Massachusetts and New Jersey.
Defense/Clip Fed Shotguns – We do not ship defense/clip fed shotguns to the following: California and Massachusetts.
Ammunition – We do not ship ammunition to the following: Connecticut, Illinois, Massachusetts, New York State, Washington D.C., Sacramento, San Francisco and Los Angeles, CA.
Magazines – We do not ship magazines (regardless of capacity) to Connecticut.
Magazines Over 10rds – We do not ship magazines that accept over 10rds. to the following: California, Chicago, IL., Maryland, Massachusetts, New York State and Washington D.C.
Magazines Over 15rds – We do not ship magazines that accept over 15rds. to the following: Colorado and New Jersey.
Hawaii – No pistol magazines over 10rds.
Magazine Rebuild Kits – We do not ship magazine rebuild kits to the following: California, Connecticut, Chicago, IL., Maryland, Massachusetts, New York State and Washington D.C.
M-16 Bolts – We do not ship M-16 Bolts to the following: California, Massachusetts, and Washington D.C.
General – Merchandise listed herein is not for sale in any state, district or territory where the receipt, possession, sale or use of any such merchandise is prohibited and/or illegal.